This recently completed module is flexible and powerful enough to be used in a very broad range of applications. When used as a standalone module, companies can send out surveys to employees, customers or even publish a link on their website for members from public to complete a survey for general feedback or market research. The module can also be used in conjunction with our Training Administration module as well as our Performance Management module.
The system allows for three types of templates:
Here is a list of some of the features available in this module:
This module can integrate with our performance management system in two ways. When creating a review process, certain acitivities can be defined as surveys. During these survey activities, employees can provide feedback on how their reviews were conducted.
Another possibility is to setup assessments that "act" as surveys. These can be used for employees working with customers. A "survey" can be sent to a customer for feedback on their interaction with a specific employee. The customer completes the survey, but the score generated in the background, gets linked to the employee who communicated with the customer. This same functionality can also be used for 360 degree reviews.
Employees / learners can complete assessments online after receiving training. The assessment score will then be linked to the employee and the training record. The assessment form can be set up to contain a number of predefined questions or the form can be set up to automatically select a number of random questions from the library from various groups of questions.
The questions can be customised to a great degree. Multiple choice / Single choice questions can contain a whole paragraph or picture as a possible answer (thus the person chooses the correct paragraph / picture as an answer). Questions can also contain attachments like pictures or Word documents that can be viewed by the person taking the test while answering the specific question.
When setting up the questions, all the possible answers are provided as well as a score value next to the correct answers. This will allow the system to automatically determine the maximum score for an assessment as well as calculate the total score as soon as the person finish the assessment. The minimum required pass rate can also be specified for each assessment.
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