People Resolutions (Pty) Ltd offers “off the shelve” Performance Management Solutions, that can be customised to meet company specific demands. Successful performance management is equally dependent on a sound system as it is on the attitude, skill, and discipline of the users. For this reason we follow a holistic approach and do not only provide software, but can also provide expert support to implement and maintain the organisational change associated with the implementation of performance management.
The Performance Management software is flexible and can be set up to support the Balanced Scorecard principles (Norton & Kaplan) that are characterised by the following:
The HR Manage Performance Management System is an extensive Web and Windows based system for setting up and managing employee’s performance. Users will be able to log onto the system and see the current “status” of their performance / competence reviews and submit comments. A manager can log on and capture the performance ratings for individual team members. Results can be printed in various reports showing the real-time status of a company wide Performance Review.
The HR department can set policy and procedure in place while enforcing the sequence of tasks (e.g. a performance agreement must first be “signed off” by a manager and his/her team member before performance ratings can be captured.) with due dates and cut-off times.
Reviews can be included in a process / cycle to control how and when reviews can be completed during a period. Each review in the process can have multiple or different reviewers, changes to the profile can be saved for use by the next review and exact start and finish dates can be enforced.
A sample review process / cycle can be set up with the following activities:
Review Processes and Individual Reviews can be linked to a Schedule (e.g. "2011 Performance Reviews") to simplify reporting and tracking progress on reviews.
Instead of developing a system that support one or two formats for performance appraisals, we developed a generic system with endless customisation possibilities. Our Performance Appraisal software is extremely flexible and can be customised to support almost any performance appraisal or competence review structure and methodology. The layout of the review and settings like which type of weighting system to use, is configured in the Job Profiling module that is integrated with the Performance Management System.
Some of the functionality and behaviour that can be customised are:
Here are some sample reviews that can be done with HR Manage:
The foundation for any system that tracks individual performance is the individual goals or performance agreements. The components of these individual performance agreements (e.g. KPA’s, Performance Indicators or Performance Standards) are kept in a relational database with much more functionality than “dead” text. This methodology allows for example comparison between all individuals who had the same KPA (e.g. Customer Service). A report can be generated for all the individuals who were rated on “Customer Service” and comparisons can be drawn.
The system does however allow managers / employees to set up or change their own performance profiles (depending on company policy). When signing off on these agreements, the changed profile will be saved under the employee and the next review will be based on the customised profile instead of the generic job profile. Any changes made will not affect the generic job profiles.
In addition to the web interface, we also provide a powerful windows-based application where the HR administrators can view, manage and assist with all the reviews on the system. This system can be also used to create specialised reviews including the ability to review employees against any generic job profile in the library, performing skills audits, etc.
Apart from tracking and monitoring any failures to comply with the performance cycle, the system can track and report scores per individual, team, department, branch etc. The Performance Report Wizard in HR Manage allows generating various reports in Excel with multiple filter and grouping options.
With these results a normal distribution curve can be drawn to identify the level of objectivity applied by managers.
The software can be customised to be used for skills audits. This software is currently being used by Skills@Work to perform a skills audit for Impala Platinum Ltd. Once set up, the system enables consultants to perform competence reviews on multiple employees at the same time. The user selects the employees to be reviewed, specify a job title to review them against and then creates a "Quick Review" as seen in the following screens.
If you would like more detailed information or would like to find out how we can provide a specialized solution for you, please fill out the following form or contact us with the details provided here.
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